We are committed to your satisfaction. All products are delivered discreetly in a nondescript package with absolutely no indication as to the contents. All UK orders are sent recorded delivery by the Royal Mail.
Regardless of the size or cost of your order, your goods will be dispatched in a box and will require a signature.
Goods that are in stock are dispatched same day. If you have ordered an item that is out of stock, we would expect to get your goods to you in about 12 days. All our products are imported from the United States and China so please allow 28 days before becoming concerned.
If your are not in when your parcel arrives Royal Mail will keep your package at your local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Postal charges apply to send the goods back out to you.
If any questions should arise, regarding your order. We will try to contact you by email and if that fails, we will try to contact you by phone if a number was provided.