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You can order from Discreet and Fun in any of the following ways:
* on-line
* by post
* by telephone
* by fax
- The confirmation e-mail sent on acceptance of an on-line order is acknowledgement of receipt of the order only, and is not necessarily a confirmation of availability of the product.
- We aim to despatch all goods within 24 hours of receipt of order. Most orders will be despatched on the same day for orders received before 2pm. Orders received at the weekend will be despatched the next working day. Delivery is by 1st Class Post. Please note this is not a guaranteed next day service, allow up to 10 working days for delivery.
We always send an e-mail to the e-mail address you submitted to inform you when your order has been dispatched. If goods cannot be delivered within a reasonable time we will e-mail you to advise you of this and, if there is to be a delay, ask if you wish to continue with the transaction and offering you the opportunity to cancel or part-deliver your order.
If you have received an e-mail informing you of the dispatch of goods you can be certain they are in transit. If you do not receive your goods within ten working days you should contact us. Over 40% of lost parcels are often just waiting to be collected from a neighbour or a local Royal Mail sorting office, so please check first. Compensation is limited to the cost of the goods ordered and will take the form of a replacement or a refund. If you do not notify us within 21 days of ordering that your goods have not been received, we cannot offer a refund or replacement.
We take no responsibility for the non-receipt or loss of goods when delivered with special instructions to Royal Mail at the time of ordering, eg: "if not in leave in the bin". Any deliveries that have not been received and include such instructions will not be subject to refund or replacement.
Please ensure you enter a complete delivery address, i.e The address must include the street name & house number or unit number, town and / or city and FULL postcode - Any deliveries that have not been received and do not contain a complete address will not be subject to refund or replacement.
If you choose to pay via Credit / Debit Card, your payment card will be debited as soon as you press the "Authorise" button on the secure Credit Card payment window.
- You can pay by MasterCard, Visa credit cards, as well as Switch, Solo and Delta debit cards.
- Order and credit card details are protected by SSL version 3, 128bit encryption.
- You may also pay by cheque, postal order or bank transfer.
- Copyright information: UK copyright laws protect all content on this site. No part of the site may be copied, reproduced, distributed, redistributed, modified displayed or performed without prior written consent by Discreet and Fun Ltd. This site is provided as a shopping resource by Discreet and Fun Ltd.
The site is provided on an "as is" basis. Discreet and Fun makes no express or implied warranties of any kind relating to the provision of information or service on or by this site. Discreet and Fun will not be liable for any damages of any kind arising from the use or misuse of this site or any of the information contained within it.
We reserve the right to make changes to this site, disclaimers, and terms and conditions at any time
- These terms and conditions do not affect your statutory rights.
COMPLAINTS: - To register a complaint, please contact Discreet and Fun using any of the methods listed on the 'Contact Us' page. Give details of your complaint including any relevant information such as dates, times etc.
- We endeavour to respond to all complaints within five working days.
- Every effort will be made to resolve complaints within as short a time as possible. Actual time will depend on nature of complaint and co-operation of third party, if applicable.
- You will be kept informed of progress throughout the process.
- Most complaints are resolved within 14 days.
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All products are shipped in discreet packaging
FREE batteries with all electronic items
Complete satisfaction or your money back
FREE UK Delivery for orders over £30
100% secure online ordering
Your Credit Card will be discretely billed.
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